Privacy Policy

1. Overview

Welcome to the HRM User App, developed and operated by Appstrice Technology ("we", "our", or "us"). We provide workforce, human resource, and institutional management solutions enabling employees, staff, and authorized members to interact with their organization's administration smoothly and securely.

We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines our practices regarding the collection, storage, processing, and safeguarding of your information when you use our mobile application and related web services.

2. Information We Collect

Depending on the configuration determined by your employer or affiliated institution, we may collect and process the following categories of information:

A. Personal Identification Data

• Profile Information: Full name, employee/member ID, email address, phone number, department, job title, and profile picture.
• Authentication Credentials: Usernames, secure encrypted passwords, and authentication tokens required to access your account.

B. Operational & HR Data

• Attendance & Timestamps: Clock-in and clock-out times, working hours, and shift schedules.
• Leave & Requests: Leave applications, reason descriptions, sick leave medical slips, and approval statuses.
• Internal Notices: Communications, administrative bulletins, and institutional schedules.

C. Technical & Diagnostic Information

• Device Details: Device model, operating system version, unique device identifiers, and network connection type.
• Usage Logs: Login timestamps, error/crash analytics, and performance logs to ensure system reliability and security.

3. Device Permissions & Justification

To enable core functional capabilities, the HRM User App may request the following system permissions on your mobile device:

4. How We Use Information

We process your data strictly to provide authorized services, including:

1. Workforce Management: Recording accurate attendance, calculating timesheets, and validating designated work locations.
2. Workflow Processing: Enabling submission, review, and approvals of leave, travel, and overtime requests.
3. Security & Authentication: Verifying identities, preventing fraudulent logins or unauthorized clock-ins, and protecting organizational assets.
4. Communication: Delivering direct organizational notices, push alerts, and administrative updates.
5. Troubleshooting & Stability: Diagnosing application crashes and improving mobile performance.

5. Data Sharing & Third-Party Disclosure

We treat your personal data with utmost confidentiality. Information is only shared under the following conditions:

• Your Organization / Employer: Your profile, attendance logs, and leave requests are accessible to your institution's authorized administrators and supervisors.
• Infrastructure Providers: Trusted cloud hosting, database, and push notification providers (e.g., AWS, Google Cloud, Firebase) operating under strict data protection agreements.
• Legal & Compliance: When required by lawful court orders, subpoenas, or applicable regulatory mandates.

6. Data Security

We employ enterprise-grade technical and organizational safeguards to protect your information:

• Encryption in Transit: All data transmitted between the mobile application and our backend servers is encrypted using modern TLS/HTTPS protocols.
• Role-Based Access Controls: Only authorized organizational personnel have permission to view member records based on assigned roles.
• Secure Token Storage: Login credentials and auth tokens are stored using platform-native secure storage mechanisms (Keystore / Keychain).

7. Data Retention & Account Deletion Policy

In compliance with Google Play Console and global data privacy standards, we provide transparent data retention and deletion policies:

Data Retention

Your information is retained as long as your account remains active within your organization or as required by applicable employment and labor statutory laws.

Account & Data Deletion Request

You have the right to request deletion of your account and associated personal data:

• Direct Request: You may submit an account deletion request by emailing us at support@appstrice.com with the subject "Account Deletion Request - HRM User App".
• Employer Admin: Since accounts are provisioned through your employer/organization, your organization administrator can also decommission and purge your profile directly from the management console.

Upon verification, personal identification data and profile photos will be permanently deleted or anonymized within 30 business days, subject to statutory record-keeping regulations.

8. User Privacy Rights

Under applicable privacy regulations (including GDPR, CCPA, and applicable local data protection laws), you possess the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete records.
• Withdrawal of Consent: Revoke mobile permissions (Camera, Location, Notifications) at any time via your device settings.
• Erasure: Request the deletion of your personal records, subject to legal requirements.

9. Children's Privacy

The HRM User App is intended for employees, contractors, and authorized institutional staff. We do not knowingly solicit or collect personal data from children under the age of 13 (or 16 where applicable). If we become aware that such data has been collected without parental/guardian consent, we will promptly delete it.

10. Changes to This Privacy Policy

We may periodically update this policy to reflect operational improvements, feature additions, or regulatory changes. Any modifications will be published on this page with an updated "Last Updated" date. We encourage users to review this page periodically.

11. Contact Information

If you have any questions, feedback, or privacy-related requests regarding this policy, please contact our Data Protection and Support team: